Hiring: Floor Manager at Quabbin Harvest

Quabbin Harvest is seeking a Floor Manager to take charge of key aspects of our store operations in alignment with our mission and our small team of dedicated part-time staff. We sell a range of grocery options and prepared foods, with an emphasis on local and farm-fresh products. Through a number of partnership programs and volunteer efforts, we also distribute healthy food to low-income community members. We strive to be a vibrant economic node in the center of Orange, Massachusetts and to be a resource for everyone in the nine-town North Quabbin region. Quabbin Harvest is a co-operative business owned by its 1000+ members and governed democratically by an elected board of directors. We are proud to be part of the work of building a strong local and regional food system that serves everyone fairly and nurtures the health of our community and the land.

The Floor Manager provides day-to-day supervision of store operations including:

• Staff supervision, hiring, training, and review
• Assures day to day staff coverage
• Is the central point of communication, delegating when appropriate
• Some vendor relations
• In-store merchandising
• Oversight of technological and facilities systems
• Is available for occasional after hours contact with vendors and staff to respond to emerging needs

The Floor Manager is actively involved in co-op meetings:

• Attends weekly Operations Team meetings
• Attends monthly Board meetings
• Coordinates and leads quarterly Staff and Operations meetings
• Attends other meetings as needed

The Floor Manager participates in administrative activities:

• Works as a member of the Operations Team to track weekly sales, manage A/P, identify and respond to emerging needs
• Maintains appropriate Town licensure including Business License, Board of Health permits and other legally required documentation
• Maintains ServSafe and Allergen Awareness Certifications

This position is for 25 hours a week at $25 per hour. Hours are negotiable and flexibility is a plus.

Qualifications

• Ability to work independently and collaboratively as a part of a dynamic team
• Aptitude for creative problem solving and analytical troubleshooting
• Ability to promote a positive in-store environment for customers, staff, and volunteers
• Willingness to facilitate difficult conversations when needed
• Ability to see broader perspective while also paying attention to details
• Initiative, flexibility, and a good sense of humor
• Ability to maintain a positive and encouraging attitude
• Responsiveness and openness to change
• Retail grocery experience
• Excellent verbal and written communication skills
• Competence with common computer programs (eg Google Drive, Gmail, Canva, Microsoft Office)

Apply via our website:

https://docs.google.com/forms/d/e/1FAIpQLSf7ozr7Gp8UOkaJ16eXO7iR59Qm-e6Pe8wVWGEPag8UW-FT3Q/viewform

We will begin reviewing applications on May 30 and continue until the position is filled.

Quabbin Harvest is an Equal Opportunity Employer.*

*Please note that with our current facilities the bathroom is located on the second floor, accessible only by stairs